This Privacy Policy explains how sagjili collects, uses, stores, and protects the personal data of Filipino players who access the sagjili platform at sagjili.one. We are committed to handling your information with transparency and in compliance with the Republic Act 10173 — the Data Privacy Act of 2012 (DPA) of the Philippines.
Summary for Filipino Players: sagjili collects the personal information you provide during registration and gameplay, uses it to operate your account, process GCash and bank transactions, comply with PAGCOR and AMLC requirements, and improve the sagjili platform. We do not sell your personal data to third-party marketers. You have the right to access, correct, and request deletion of your data under the Philippine Data Privacy Act of 2012.
sagjili ("sagjili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who registers and uses the sagjili platform. This Privacy Policy ("Policy") describes our information practices — what personal data we collect from players in the Philippines and elsewhere, why we collect it, how we use and store it, with whom we share it, how long we retain it, and what rights you have over your information.
This Policy applies to all personal data processed by sagjili in connection with the sagjili.one website, any sagjili mobile interface, all sagjili gaming services including live casino, sports betting, slots, bingo, sabong, and crash games, all sagjili promotional and loyalty programs, and all communications between you and sagjili.
sagjili processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. Where sagjili processes data of players outside the Philippines, we additionally comply with applicable data protection laws of the relevant jurisdiction to the extent required.
For purposes of the Data Privacy Act of 2012, sagjili acts as the Personal Information Controller (PIC) with respect to the personal data of players collected through the sagjili platform.
sagjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations under Philippine law. Contact details for the sagjili DPO are provided in Section 14 of this Policy.
Where sagjili engages third-party service providers to process personal data on sagjili's instructions — such as payment processors, KYC verification services, and cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) and are bound by contractual data processing agreements that require them to process your data only as directed by sagjili and in compliance with applicable data protection law.
When you register a sagjili account, interact with sagjili services, or contact our support team, you provide us with personal data including:
When you access the sagjili platform, we automatically collect certain technical and behavioral data:
sagjili may receive personal data about you from third parties including: payment processors (GCash, Maya, Philippine banks) confirming transaction status; KYC verification service providers confirming identity document authenticity; fraud detection partners flagging suspicious account activity; and PAGCOR or other regulatory bodies as part of licensing compliance processes.
sagjili processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account Registration & Management — creating and maintaining your sagjili account | Identity, contact, account data |
| Identity Verification (KYC) — verifying your age (21+), identity, and location | Identity, verification data |
| Payment Processing — processing GCash deposits, bank deposits, and withdrawals | Financial, identity data |
| Gaming Services — providing access to live casino, sports betting, slots, sabong, bingo, and crash games | Account, technical, game history |
| Anti-Money Laundering (AML) — monitoring transactions and reporting to AMLC as required | Financial, identity, transaction data |
| Responsible Gaming — enforcing deposit/loss limits, processing self-exclusion requests, age verification | Account, gaming, identity data |
| Customer Support — responding to your queries and resolving disputes | Communications, account data |
| Fraud Prevention & Security — detecting unauthorized access and fraudulent activity | Technical, financial, behavioral data |
| Marketing & Promotions — sending you relevant sagjili offers and updates (with your consent) | Contact, account, game history |
| Regulatory Compliance — complying with PAGCOR, AMLC, BIR, and NPC requirements | Identity, financial, transaction data |
| Platform Improvement — analyzing usage patterns to improve sagjili services | Technical, behavioral data (aggregated) |
sagjili processes your personal data on the following legal bases as established under the Data Privacy Act of 2012 and its IRR:
sagjili does not sell, rent, or otherwise commercially exploit your personal data to third-party advertisers or data brokers. sagjili shares personal data only in the following circumstances:
sagjili engages trusted third-party service providers who process personal data on sagjili's behalf and under sagjili's instructions, including: GCash (Mynt), Maya (Voyager Innovations), Philippine commercial banks, KYC/AML compliance platforms, cloud infrastructure providers hosting sagjili's systems, fraud detection services, and game providers (Pragmatic Play, Evolution Gaming, PG Soft, and others) who may process game activity data.
sagjili is required to disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and other competent government authorities where required by law, regulation, court order, or regulatory direction. These disclosures are mandatory and sagjili cannot prevent them.
In the event of a merger, acquisition, restructuring, or sale of sagjili's business or assets, personal data held by sagjili may be transferred to the acquiring entity, subject to the same data protection obligations described in this Policy. sagjili will notify affected players of any such transfer through the contact details registered on their sagjili account.
sagjili retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, sagjili will securely delete or anonymize the relevant personal data in accordance with NPC guidelines for secure disposal of personal information.
sagjili implements the following technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sagjili:
To exercise any of the above rights, contact sagjili's Data Protection Officer using the contact details in Section 14. sagjili will respond to data subject requests within fifteen (15) working days of receipt, or within such extended period as permitted under NPC issuances for complex requests. sagjili may require verification of your identity before processing any data subject request.
sagjili uses cookies and similar tracking technologies to operate and improve the sagjili platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging into sagjili. Disabling analytics and performance cookies will not affect your ability to play on sagjili but may result in a slightly degraded experience if platform issues cannot be identified as quickly.
sagjili strictly prohibits access by persons under 21 years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines. sagjili does not knowingly collect personal data from individuals under 21.
sagjili employs age verification procedures at registration and upon processing withdrawals. If sagjili discovers that an account has been registered by or on behalf of a person under 21, that account will be immediately closed, all balances will be forfeited without refund, and the incident will be reported to PAGCOR as required. If you believe a minor has registered a sagjili account, please contact sagjili's DPO immediately.
sagjili's primary operations are based in the Philippines, and the majority of your personal data is stored and processed within Philippine jurisdiction. However, some sagjili service providers — particularly cloud infrastructure providers and international game studios — may process personal data outside the Philippines.
Where sagjili transfers personal data outside the Philippines, we ensure appropriate safeguards are in place in compliance with Section 21 of the Data Privacy Act and NPC Circular 17-01, including: contractual data processing agreements incorporating the NPC's standard contractual clauses; transfers to jurisdictions with equivalent data protection laws; or with your explicit consent where required.
sagjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or sagjili platform features. Material changes — those that significantly affect your rights or how we use your data — will be communicated via SMS to your registered Philippine mobile number or by prominent notice on the sagjili platform at least seven (7) days before taking effect.
The current version of this Policy, with the effective date displayed, is always available at sagjili.one/privacy-policy. Your continued use of the sagjili platform after the effective date of any update constitutes acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed of how sagjili protects your personal data.
For all data privacy inquiries, data subject rights requests, or complaints regarding sagjili's handling of your personal data, please contact the sagjili Data Protection Officer:
sagjili will acknowledge receipt of your data privacy inquiry within three (3) working days and will aim to resolve all requests within fifteen (15) working days. For complaints that cannot be resolved directly with sagjili, you may escalate to the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.
Six key ways sagjili protects your personal information as a Filipino player.
sagjili processes all personal data in accordance with Republic Act 10173 — the Philippine Data Privacy Act of 2012. Our practices are aligned with NPC issuances and we maintain a registered Data Protection Officer.
sagjili never sells, rents, or commercially exploits your personal data to third-party advertisers or data brokers. Your GCash number, mobile number, and gaming activity stay within sagjili and its trusted service providers.
All data transmitted to and from sagjili is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Your password is stored as a salted hash. Even sagjili staff cannot read it.
Filipino players have the right to access, correct, erase, and port their data. sagjili's DPO processes all requests within 15 working days. Your rights under the Philippine DPA are fully respected on the sagjili platform.
If a data breach occurs, sagjili follows NPC Circular 16-03 notification requirements. We notify the NPC within 72 hours and affected Filipino players as soon as practicable — not months later like some platforms.
sagjili never knowingly collects personal data from players under 21. Age verification is mandatory, and any account discovered to belong to a minor is immediately closed with data deleted per NPC disposal guidelines.
Questions about your data? Contact the sagjili DPO anytime. Your personal information is safe with us — 256-bit encrypted, never sold, fully DPA compliant.
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